Stakeholder

Stakeholder

To ensure that all material issues are addressed and objectives are met, the head office regularly assesses the progress of each unit in achieving its targets and develops future plans. Regular reports are submitted to the board of directors on the execution status, and communication with various stakeholders is conducted as follows:

StakeholderShareholders and Investors
Key issues• Operational Performance
• Regulatory Compliance
• Ethics and Integrity
• Risk Management
• Shareholder Rights
• Financial Transparency
• Stakeholder Communication and Grievance Mechanism
Primary responsibilities• Comply with the latest laws and regulations issued by the competent authorities. Promptly respond and adjust company information to ensure compliance.
• Provide timely and accurate company information.
• Maintain a strong operational performance.
Channels and methods of communication• Contact Person (Spokesperson): Zi-Yue, Wang (Vice General Manager), E-mail: [email protected]
• For major events, in addition to disclosure on the Taiwan Stock Exchange Information Disclosure Platform, press releases will be issued as needed to provide explanations.
Scope and cadence of communication• An annual general meeting is held to report to investors on the company's future business direction and profitability.
• The board of directors meets at least quarterly to discuss major business matters and report on the execution of financial and business operations for the directors' information.
• Material information is disclosed on a regular basis on the Taiwan Stock Exchange Information Disclosure Platform.
• Consolidated financial reports are announced quarterly for investors' reference.

StakeholderCustomers
Key issues• Compliance
• Marketing communication
• Service quality
Primary responsibilities• Provide high-quality products and services
• Improve customer satisfaction
Channels and methods of communication• Contact Person：Ms. He (Sales Department), E-Mail：[email protected]
• Cooperate with customers' product, environmental, responsibility and other requirements, and coordinate prevention and continuous improvement
Scope and cadence of communication• Hold customer meetings from time to time.
• Participate in exhibitions from time to time to interact with customers on-site, collect customer demand information, and seek cooperation opportunities.

StakeholderEmployees
Key issues• labor-employer relationship
• Employee training and development
• Salary, bonus and benefits
• Workplace Health and Safety
• Employee recognition and retention
Primary responsibilities• Protect human rights
• Guided by the principle of respect for human rights and in compliance with relevant international human rights conventions, the company is committed to creating a positive work environment for our employees:
• Fair Employment: Ensuring that all employees are treated equally in recruitment, hiring, and promotion processes.
• Prohibition of Child Labor: Adhering to labor standards and regulations, the company does not employ workers under the age of 15.
• Sexual Harassment Prevention: Clear policies, complaint procedures, and disciplinary measures against sexual harassment are publicly disclosed. A dedicated complaint hotline and email address are established.
• Employee Development: Promoting diverse training and development opportunities.Safe and hygienic environment
• Safe and Healthy Work Environment: Providing a safe and healthy workplace for all employees.
• Employee Communication: Fostering open and effective communication with employees.
Channels and methods of communication• Contact Person： Ms. Zhang(Human Resources Department), Mail: [email protected]
• Sexual harassment complaint hotline and dedicated email address
• Estiblish "employee opinion mailbox" for employees to express their opinions
Scope and cadence of communication• The company offers regular training programs to help new employees get up to speed.
• We prioritize employee health and safety by conducting regular mandated health checkups.
• To foster a positive work environment, we encourage open communication through various channels.

StakeholderSuppliers
Key issues• Assessment of supplier labor conditions
• Environmental compliance
Primary responsibilities• We attaches great importance to environmental protection issues, strengthens supplier management, and strives to comply with domestic and foreign environmental protection standards for all products, parts, materials and accessories it provides.
• Suppliers are required to comply with the provisions of the "Occupational Safety and Health Law" and read the "Implementation Key Points of Labor Safety and Health Management" in detail. If there is any violation, the company will require each unit and personnel or the supplier to make improvements within a time limit, or impose a fine according to the purchase order as punishment.
Channels and methods of communication• Contact Person：Mr. Lin (Purchasing Department), E-Mail: [email protected]
• supplier meeting
Scope and cadence of communication• Supplier meetings are held from time to time to review whether quality, delivery and other operations are in good condition.
• Regularly evaluate suppliers to ensure that they meet company requirements.

StakeholderCommunity
Key issues• Social welfare feedback and donations
Primary responsibilities• Rooted in corporate ethics, we strive to balance the interests of all stakeholders and create a positive social impact.
• We promote the concept of corporate giving back to society to enhance our positive social influence.
Channels and methods of communication• Contact Person： Ms. Zhang(Human Resources Department), Mail: [email protected]
• The company’s official website will reveals execution results.
Scope and cadence of communication• Support community resident activities, phone calls or email correspondence from time to time.